# Ecombox > Ecombox is an ecommerce seller intelligence platform for Indian sellers — diagnose payment leaks, fix broken listings with AI, and automate FBA shipment planning. Currently supports Amazon India; Flipkart and Meesho on the roadmap. Operated by KV Enterprises, Delhi, India. Launched 2026. All data stored on AWS Mumbai (ap-south-1) — entirely within India. --- ## Public pages - [Home](https://ecombox.in/): Full product overview, feature descriptions, and sign-up. - [About](https://ecombox.in/about): Company background, mission, and data handling. - [FAQ](https://ecombox.in/faq): 12 common questions about the product, pricing, data security, and marketplace support. - [Contact](https://ecombox.in/contact): Support email, registered address, grievance officer (DPDP Act). - [Privacy Policy](https://ecombox.in/privacy): DPDP Act-compliant privacy disclosure. - [Terms of Service](https://ecombox.in/terms): Usage terms, 30-day refund guarantee, governing law (Delhi courts). - [Refund Policy](https://ecombox.in/refunds): 30-day money-back guarantee. - [Cookie Policy](https://ecombox.in/cookies): Only essential auth cookies used; no tracking. - [llms-full.txt](https://ecombox.in/llms-full.txt): Full plain-text content of all sections for deeper indexing. --- ## App sections (requires login) ### Dashboard (`/dashboard`) High-level business snapshot: gross sales, returns, net revenue, Amazon fees, MFG cost, and true profit. Shows B2C and B2B breakdown, top-5 SKUs by revenue, daily revenue trend, and channel split (FBA / Flex / Merchant). Covers any date range the seller selects. ### Diagnose SKU (`/diagnose-sku`) Full health card per SKU: sessions, CVR, buy-box %, MoM trend, return rate, and verdict (growing / declining / needs attention). Also surfaces top growing Indian states with no seller FC, showing cross-state shipment cost and missed-demand opportunity. ### SKU Pulse (`/sku-pulse`) Velocity and momentum tracker per SKU. Shows which SKUs are gaining traction, which are declining, and surfaces anomalies in sessions, conversion, and buy-box changes across time windows. ### SKU Health (`/sku-health`) Consolidated health score per SKU across listing quality, inventory, velocity, and financial profitability. Scores each dimension individually and surfaces the most urgent issues for each product. ### Profitability (`/profitability`) True profit per SKU: gross revenue minus Amazon commission, FBA fees, closing fee, technology fee, TCS, TDS, refunds, and manufacturing cost. Shows margin %, fee %, and per-state order breakdown. Downloadable CSV. ### Pending Payments (`/pending-payments`) Tracks every order shipped but not yet paid by Amazon, bucketed by age: Normal (<7d), Slow (7–15d), At risk (15–30d), Critical (30d+). Separate B2C and B2B tabs with different threshold buckets. Drawer shows full MTR detail per order. Exportable for batch Seller Central case filing. ### Order Lookup (`/order-lookup`) Full settlement breakdown for any individual order ID — independent of month. Shows all fee categories, refund rows, reimbursements, and net proceeds across all settlement cycles that reference that order. ### Settlement (`/settlement`) Settlement cycle viewer: each Amazon payout period's deposit date, total deposited, and a waterfall showing what made up the payout — gross revenue, commissions, FBA fees, refunds, reimbursements, and other adjustments. ### Fee Breakdown (`/fee-breakdown`) Granular breakdown of all Amazon fee categories over time: commission, FBA weight handling, pick & pack, fixed closing fee, technology fee, TCS, TDS — analysed per month and per SKU to identify fee spikes and anomalies. ### Refund P&L (`/refunds`) For each returned order, computes true P&L: refund amount + commission refunded vs. selling price recovered. Identifies which SKUs' returns are genuinely cash-negative and by how much, broken down by return reason where available. ### Fulfillment Analysis (`/fulfillment-analysis`) Breakdown of intra-state vs. interstate shipments by route, FC, and SKU. Identifies over-reliance on out-of-state FCs, monthly interstate % trends, and states with high demand but no local FC. ### Warehouse Stock (`/warehouse-stock`) Replenishment planning per SKU per FC: current stock, pending inbound, velocity, recommended stock, send quantity, and missed interstate demand. FC-level colour coding. Configurable coverage target, velocity window, and surge buffer. Downloadable replenishment plan CSV. ### Warehouse Flow (`/warehouse-fulfillment`) Per-SKU fulfilment view: which warehouse shipped how many units to which state, per month, with growth rates and intra/inter-state tax classification. Shows FC utilisation and routing patterns per product. ### Warehouse Optimization (`/warehouse-optimization`) Multi-FC cost optimiser: recommends which FC to stock for each SKU to minimise inter-state fulfilment costs, storage fees, and inbound transportation charges. Shows potential savings from optimal FC routing. ### Inbound Tracker (`/inbound-tracker`) Monitors all active inventory shipments to Amazon FCs: status (in-transit, partially received, fully received), expected vs. received units, shipment age (flags >30 days as stuck), and FC-level detail. ### Inventory (`/inventory`) Snapshot of all FBA inventory across every FC: units on hand, inbound, reserved, and unfulfillable. Includes storage age, slow-moving flags (>90 days), and estimated monthly storage fees per SKU. ### Events (`/events`) Promotional event catalogue with sales-lift analysis vs. pre-event baseline. Supports year-over-year comparison. Predicts upcoming events for the next 180 days based on prior-year dates, with countdown. ### Listing Quality & AI Copy Doctor (`/listing-quality`) Flags pricing errors (B2B > retail, MRP violations, tier breaks), duplicate ASINs, missing B2B prices — each with ₹ loss estimate. AI Copy Doctor tab generates optimised titles, bullets, and search terms per SKU using Claude (Anthropic). ### B2B (`/b2b`) B2B-specific analytics: B2B revenue share by SKU and category, tier pricing analysis, identification of SKUs with no B2B price set, and business buyer penetration rates by product type. ### Geography (`/geography`) State-wise breakdown of orders and revenue across India. Identifies strongest markets, fastest-growing states, and under-served regions — directly informing FC placement and promotional decisions. ### Promotions (`/promotions`) Promotion and coupon performance tracker: which discounts drove incremental new orders vs. which just gave away margin to existing buyers. Shows P&L per promotion and optimal discount depth. ### Alerts (`/alerts`) Proactive alert centre: stock-out warnings, anomalous fee spikes, buy-box loss, settlement discrepancies, and listing suppression — surfaced before they become revenue-impacting crises. --- ## Settings ### Data Management (`/settings/data`) — Admin only Upload and manage all Amazon seller report files. Shows freshness status (up to date / stale / missing) per file type with latest data date and row count. ### Warehouses (`/settings/warehouses`) — Admin only Configure which warehouse codes belong to the seller's own Flex (in-house) fulfilment network, tracked separately from Amazon FBA. ### Team (`/settings/team`) — Admin only Invite team members by email, assign Admin or Member roles, manage pending invitations and revoke access. Supports both new-user invite and existing-user workspace transfer flows. --- ## Contact KV Enterprises · 126, Block B, Hardevpuri, Shahdara, Delhi – 110093 kventerprises98@gmail.com · https://ecombox.in